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2025-04-16T20:16:16.529Z
(Image credit: Cloudflare)
If you try to go directly to Zoom.us, you’ll be greeted with a big Bad Gateway Cloudflare error.
2025-04-16T20:12:36.897Zhttps://t.co/dy73dVo544❌Zoom platform 🌟https://t.co/uB0v4jpXaj🌟https://t.co/VHvbyXAIAx#DARKSTORMApril 16, 2025
Some users on X say that the hacker group DarkStorm launched a DDoS on Zoom. The group said “all zoom servers taken down” on X.
I can’t personally confirm this is true, as it could be a group trying to stake a claim in an unrelated outage, but it’s definitely something to keep an eye on.
2025-04-16T20:01:57.931ZZoom’s status page has some fine print that explains which services are affected by the Zoom.us issues:
“This incident affects: Zoom Meetings (Zoom Meetings), Zoom Phone – Global (Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)), Zoom Contact Center – Global (Web Portal (Admin/Users/Provisioning)), and Zoom Website (Web Portal).”
2025-04-16T20:00:36.501Z
(Image credit: GoDaddy)
Interestingly, Zoom.us is listed under “Server Hold” status on GoDaddy. An anonymous tipster emailed me, pointing out the interesting status listed on the WHOIS search.
This could be why anything going through that domain isn’t working now. Perhaps Zoom and GoDaddy will sort that out quickly and get things back to working properly soon.
2025-04-16T19:54:54.664ZZoom posted an update on its outage status page. Unfortunately, the update didn’t actually tell us anything new, other than informing us that the company is still investigating the issue.
“We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow,” reads the status page.
2025-04-16T19:52:36.288Z
(Image credit: Shutterstock)
I actually tried to email Zoom to find out more about what’s happening with the service to keep you all updated, and the email addresses with Zoom.us are being sent back. Whether I tried to reach the general customer service email address or a press contact, I couldn’t get an email to go through.
2025-04-16T19:45:26.778Z
(Image credit: Shutterstock)
“We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided,” reads the Zoom status page.
This was posted about 25 minutes ago, so hopefully we will hear something more shortly. We’re hoping remote workers worldwide can access their video conferencing app.
2025-04-16T19:41:55.123Z
(Image credit: Zoom)
Zoom has updated its status page to reflect that meetings are dealing with a partial outage. This is the same status posted on the web portal and it’s clearly the one that’s causing users to be unable to get on and do their meetings.
2025-04-16T19:33:16.356ZZoom’s down.Remote employees everywhere: pic.twitter.com/As0Yx93oGHApril 16, 2025
Zoom’s outage could grind work to a stop for some companies that use the video conferencing software to get through their days. Thankfully, the best video conferencing software options are available to fill the gap.
However, as great as those other services are, it can be hard to get large companies to pivot off the software they’re already using.
2025-04-16T19:26:29.123Z
(Image credit: Zoom)
Zoom was quick to acknowledge the outage on its status page, which is a good sign that something is wrong. More often than not, we’ll hear about an outage on Down Detector and the company follows up with its own reports later. Because Zoom is used for work, it makes sense for the company to be quick to report the outage.
Now, whether it’s able to fix the outage quickly is another question and we will continue to monitor for any fixes.
2025-04-16T19:15:54.293Z
(Image credit: Down Detector)
Zoom’s outage reports have exploded on Down Detector in a very short time. With more than 67,000 reports, users around the world are hitting the outage reporting website to let everyone now they can’t use Zoom.
Thousands of potentially important meetings are being missed due to the Zoom outage (and perhaps even more frivolous meetings). We’ll continue to monitor the outage and keep you posted as anything happens.
